FAQs

Do you travel to airports?

Yes, we travel to all UK airports.

How far do you travel?

We will travel to any destination of your request, we travel to European countries is well.

Do you provide child seats?

Yes, we do, minimum requirement on vehicle size will be estate car.

Congestion charging and toll charges, do I have to pay extra?

Yes you will have to pay congestion charges and tolls charges where is applicable. Our chauffeur and luxury service you will not be paying the congestion charge this is complimentary in the service.

Do infants and children count?

Yes infants and children count so you must specify when booking how many passengers travelling so adequate vehicle can be provided.

Do I have to pay more for a bigger car?

Yes, the bigger the car the fare will increase. Please specify your requirements when booking so you can be provided with an accurate quote.

Do I pay more if I make stops or divert the route?

Yes you will, passenger must inform Clover Cars of all stops and multiple stops so an accurate quote can be provided excluding waiting time.

What if my flight is delayed?

We will monitor your flight delays, if the delay is more than 3 hours your booking will be cancelled unless you contact us to make arrangements.

Do I have to pay waiting charge?

Yes you will be given 5 minutes free waiting on all bookings then it will charged at 35 pence per minute when driver is not driving and giving you his time for your needs. Our executive, chauffeur, luxury, minibuses and coaches have different terms.

How can I get a refund?

Please check our refund policy
Click here

I missed my flight

Contact us to re-book.